Returns

Customer Returns:

How to return:

In the event, you are not satisfied with the products purchased from us you may return these items to MTS Plant to get a refund or replacement subject to our terms and conditions.

(Please note a 20% handling fee will be charged for the return of all non-faulty items)

  • For items ordered online and delivered, you can return them by post or courier.
  • To return items you will need to print of a RETURNS NOTE and enclose this with your returned items.
  • We recommend you use the original packaging when returning items to us where you can.
  • MTS Plant cannot be held responsible for any damage during shipping.
  • You will need to cover the cost of the postage/courier, however, if the item you’re returning is faulty, we’ll refund the postage once we’ve received the item and verified the fault.
  • It is recommended you use a trackable postage/courier service and keep your proof of postage until we have confirmed your return has been processed.

 

 

Please review our terms and conditions before returning any items:

E-Commerce Site Terms and Conditions for the supply of Goods

Yanmar Genuine Parts

At MTS Plant we can supply all your genuine Yanmar parts as an official Yanmar dealer. Shop online or contact our dedicated parts support team to order the parts you need.

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Need Advice?

Our team know their parts, so you don’t have to. Give our parts support team a call today for help and advice.

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