0800 0156 555
Opening Times
Monday to Friday: 08:00 - 17:00
Returns
Customer Returns:
How to return:
In the event, you are not satisfied with the products purchased from us you may return these items to MTS Plant to get a refund or replacement subject to our terms and conditions.
(Please note a 20% handling fee will be charged for the return of all non-faulty items)
- For items ordered online and delivered, you can return them by post or courier.
- To return items you will need to print of a RETURNS NOTE and enclose this with your returned items.
- We recommend you use the original packaging when returning items to us where you can.
- MTS Plant cannot be held responsible for any damage during shipping.
- You will need to cover the cost of the postage/courier, however, if the item you’re returning is faulty, we’ll refund the postage once we’ve received the item and verified the fault.
- It is recommended you use a trackable postage/courier service and keep your proof of postage until we have confirmed your return has been processed.
Please review our terms and conditions before returning any items:
E-Commerce Site Terms and Conditions for the supply of Goods